Diffuseur de flamme volcanique 3D Lava Lume

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?

Please allow 1-2 business days of processing and production time for your order to ship out.

HOW LONG IS THE SHIPPING TIME?

Average time: 7 –9 days (business days)

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

We are pleased to offer FREE SHIPPING on all orders over €49. This offer applies to all eligible orders within Europe.

For orders under €49, a standard shipping fee will be applied based on your location and the size of your order. You can view the shipping costs at checkout before finalizing your purchase.

Please note that our shipping policy may be subject to change based on availability, promotions, or shipping carrier conditions.

If you have any questions or need further assistance regarding shipping, feel free to contact us. We’re here to help

At Harmonia Project , we are dedicated to providing reliable and efficient shipping services across Europe. We currently ship to the following European countries:

• Western Europe: Austria, Belgium, France, Germany, Ireland, Luxembourg, Monaco, Netherlands, Switzerland 
• Northern Europe: Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway, Sweden
• Southern Europe: Croatia, Greece, Italy, Malta, Portugal, San Marino, Slovenia, Spain
• Central & Eastern Europe:  Bulgaria, Czech Republic, Hungary, Montenegro, North Macedonia, Poland, Romania, Serbia, Slovakia, Ukraine

Standard delivery times typically range between 7 to 10 business days, depending on your country and local courier services. Once your order is shipped, you will receive a tracking number to monitor your delivery progress.

Beautiful design deserves patience, and we promise—it’s worth the wait. 

We strive to ensure a seamless shopping experience for our customers across Europe. If you have any questions regarding shipping or delivery times to your country, please do not hesitate to contact our customer support team.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us

Customers will be responsible for shipping and handling charges to return items due to change of their mind.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.