Lava Lume 3D Volcano Flame Diffuser

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?

Please allow 1-4 business days of processing and production time for your order to ship out.

HOW LONG IS THE SHIPPING TIME?

Average time: 7 –10 days (business days)

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us

Customers will be responsible for shipping and handling charges to return items due to change of their mind.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.